Exclusive Benefits
at Your Fingertips

Earning Rewards in

3 Easy Steps

1. Download

2. Scan

3. Earn

FREQUENTLY ASKED QUESTIONS:

How does the Nevera Juice Bar Loyalty program work?
Download the app and make an account. Points are earned with every purchase. One point for every dollar spent. Collect points to unlock free items.
How many points/punches do I need to collect to receive a reward?
- 50 points= Free wellness shot - 70 points= Free agua fresca - 120 points= Free smoothie - 150 points= Free juice - 170 points= Free acai bowl -200 points= Free lunch item
I paid for my order and forgot to have my app scanned. Can I still get my points/punches?
Please email your name/ date/ order # to neverajuicebar@gmail.com.
I didn't receive my points/punches when I purchased my item. Why?
Please make sure that you have created an account. If purchasing online, sign in and points should automatically be added. If purchasing in store, please have QR code ready from the app and have the cashier scan it.
I order from a third-party app, will I still receive my points/punches?
Orders from delivery partners like UberEATS and Postmates, do not qualify for the points program.
How long do my points/punches last?
Points expire after one year.
Are add-ons included in offers?
Only items prepared by our staff qualify for points.
Why is the app asking for my location?
The app asks permission to use your location to help find the closest location to you.
I accidentally ordered at the wrong store. Can I get a refund?
No refunds will be given for orders placed at the wrong location. New orders made at a different store must be repurchased.
I received my birthday reward. How do I redeem it?
Birthday rewards may only be redeemed in-store with an ID that shows your birth date within 48 hours of receiving it.

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